Privacy Policy
Your privacy matters to us at Harbor Glade Atlas
Information We Collect
If you reach out about corporate floral arrangements or gift services, we gather information you voluntarily submit, such as your name, company name, email, phone, delivery addresses, and your specific floral requirements. Payment details are collected when you place orders and are processed securely via our payment partners.
For business clients, we may collect additional business details like company registration information, preferred delivery times, and budget constraints to tailor our service.
We automatically collect technical data when you visit, including your IP address, browser type, device information, and how you navigate our site. We use this data to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your data to fulfill orders and deliver excellent service, including processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also analyze information to enhance our services and the website experience, helping us understand which corporate floral offerings are most valuable to clients in United Kingdom and how to better serve the business community.
Information Sharing and Disclosure
Harbor Glade Atlas respects your privacy and does not sell your data to third parties. We share information only when necessary to provide our services or when legally required.
We may share essential information with trusted partners who help operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they perform for us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We are committed to protecting your personal information and implement suitable technical and organizational safeguards to do so. This includes safeguarded data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
Personal data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during communication between your browser and our systems.
Limited Access
Access is granted only to authorized personnel who need the information to provide services.
Although we deploy strong security measures, no method of online transmission is completely secure. We continuously update our security practices to protect against evolving threats.
Your Privacy Rights
You have important rights regarding your personal data. In line with applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.
To exercise these rights, contact us using the details provided at the policy’s end. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and meet legal obligations. Retention periods vary based on the data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment transaction records: around seven years for tax and accounting purposes
- Website analytics data: roughly two years for service improvement analysis
- Marketing communication preferences: until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
We employ cookies and equivalent technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies store your preferences and help evaluate site performance.
You can manage cookie settings in your browser. Note that turning off some cookies may impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only Harbor Glade Atlas and our site. We do not oversee the privacy practices of external sites.
We encourage you to review the privacy policies of any external websites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your data, please reach out to us.
Contact Us About Privacy
Harbor Glade Atlas Privacy Team
22 Rose Lane, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-oriented inquiries, please put "Privacy Request" in the subject line and give as much detail as you can about your request. We strive to reply to all privacy requests within five business days.